Saturday, December 28, 2019

Anne of Cleves

Dates: born September 22, 1515 (?), died July 16, 1557Married Henry VIII of England on January 6, 1540, divorced (annulled) July 9, 1540 Known for: safely divorcing from Henry and surviving Also known as: Anna von JÃ ¼lich-Kleve-Berg Ancestry: Like each of the wives of Henry VIII, as well as Henry himself, Anne could claim descent from Englands King Edward I. Father: John III the Peaceful, Duke of Cleves (died 1538) (he was a descendent of John the Fearless, Duke of Burgundy)Mother: Maria of JÃ ¼lich-BergBrother: William the Rich, Duke of JÃ ¼lich-Cleves-BergSister: Sybille, married to John Frederick, Elector of Saxony, Champion of the Reformation Anne was, as a young child, unofficially betrothed to Francis, heir to the Duke of Lorraine. About Anne of Cleves Jane Seymour, Henry VIIIs beloved third wife, had died. France and the Holy Roman Empire were forging an alliance. Though Jane Seymour had given birth to a son, Henry knew that he needed more sons to ensure the succession. His attention turned towards a small German state, Cleves, which might prove a solid Protestant ally. Henry sent his court painter Hans Holbein to paint the portraits of the princesses Anne and Amelia. Henry selected Anne as his next wife. Soon after the wedding, if not before, Henry was looking once again for a divorce. He was attracted to Catherine Howard, the political basis for the match was no longer as strong a motivation since France and the Holy Roman Empire were no longer allies, and he found Anne both uncultured and unattractive -- he is said to have called her Mare of Flanders. Anne, fully aware of Henrys marital history, cooperated in an annulment, and retired from court with the title Kings Sister. Henry gave her Hever Castle, where he had wooed Anne Boleyn, as her home. Her position and fortune made her a powerful independent woman, though there was little opportunity to exercise such power in any public sphere. Anne befriended Henrys children, riding in the coronation of Mary with Elizabeth. Bibliography: Anne of Cleves: Fourth Wife of Henry VIII, Mary Saaler, 1995. This book covers Annes years after her divorce, as one of the most powerful and wealthy women in the world.The Marrying of Anne of Cleves : Royal Protocol in Early Modern England, Retha Warnike. 2000.The Six Wives of Henry VIII, by Alison Weir, 1993.The Wives of Henry VIII, Antonia Fraser, 1993.Letters of the Queens of England 1100-1547, Anne Crawford, editor, 1997. Includes Anne of Cleves.Holbein and the Court of Henry VIII: Drawings and Miniatures from the Royal Library Windsor Castle, Reto Niggl and Jane Roberts, 1997. Religion: Protestant (Lutheran)

Friday, December 20, 2019

Small Business - 962 Words

HRM case study Beachside Hotel Human Capital Dilemma Questions: 1. What system should Brian implement in order to start changing the human capital practices in the Beachside Hotel? After studying the case, the general manager of Beachside Hotel Mr. Brian should implement certain systems in the hotel. As the situation is quite complicated, first of all he have to try to analyze what the problem is. Because there is no problem with the account and finance department. According to my case analysis there is problem with the human resource department. And I think there is mistake done by the Hotel. Ms. Mary who cannot even handle serving guests at the front desk is promoted to human resource department. And she has been working there since†¦show more content†¦Hotel is a place where the staffs or the employees have to face many customers and visitors. So, politeness, good behavior are the key words in these kinds of organization. But in the Beachside hotel it’s different. Bad behavior with the customers and employees as well, delay in the works e.t.c prevails in the hotel. So, Mr. Brian should learn something from Mr. Joe, the general manager of sunr ise hotel, that is, the area around the hotel especially tourist areas are very important so they should be preserved well. And employees in the organization are assets to the organization. So, he needs to encourage and develop the capabilities of his staffs. For this he should provide development programs designed to give everyone information, that will help them do their job better and stick to the organization for their own security and benefits. So, there should be certain plans, policies, rules and regulations in the organization to maintain smooth operation. To encourage the able employees and threat the incapable employees according to the situation. As Mr. Joe does in his hotel. And general manager needs to be flexible as Joe is. He should be dynamic and friendly to all and a team player. 3. 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Thursday, December 12, 2019

Statistical Methods and Data Analysis †Free Samples to Students

Question: Discuss about the Statistical Methods and Data Analysis. Answer: Introduction This section of the paper concentrates on the construction of a report that looks to define the process of data analysis and one of type of data analysis known as data mining. This section explains the process of data analysis and data mining and then discuses about the role of data mining in a contemporary organization (Aggarwal Reddy 2013). The paper even discuses about the recognition and explanation of ethical implications that requires to take place in order to gather, store and utilize the customer information for the process of data analysis. The process of data analysis is a vital tool for the development of an organization with respect to the information that are collected from the customers. Data analysis technique and software are severely used for the classification of the information that are obtained by the companies and thereby identifying the proclivities regarding the consumers and establish a sense of bonding. Gandomi Haider (2015) describes data mining as a type of data analysis technique that looks to discover the information that was hidden from the previous information by analysing the huge database. This process is undertaken in order to exploit the hidden data in an appropriate manner and thereby enhance the knowledge of the contemporary firm. Data mining is found to be the primary step for the revealing of the methods and gathering the information. The combination of data mining with the extraction of the data tries to enhance the understanding that web data or web-mining is the actual process of data mining and this process is along with the other processes are helpful in automatically discover and the obtain the data from the documents and the online services (Lin et al., 2013). This explanation of data mining is the most appropriate one for the concerned paper. Data mining functions by abiding by the ethical codes and the code of conducts and therefore limits the entry of any fr audulent activities thereby safeguarding the confidential information of the consumers. The safeguarding of the information maintains harmony within the society. The main objective of data mining other than extracting the information is protection of the information and the authoritarian standards that are established so that with the help of these standards, the firm can perform their practices as they are confident that the data that they are making use of safe from being stolen. Therefore it can be seen that with the implementation of data mining, the data collected are safe as the main function of data mining involves protection of the data. Role of Data Mining The initiation of the use of the online and web services leads to the extensive use of the customer information as the information that are given out by the consumers are collected by the companies and are stored and recorded as the these information can be used by the firms for future use and to have knowledge about the consumers in an efficient way. The use of data mining is helpful for the companies to understand the future trends that the consumers may have. The customers have knowledge that the information they provide to the organizations will be utilized by them and they have no issues with the utilization of the information unless the information are used for wrong purposes (Roiger 2017). The consumers do not wish their private information to be revealed by the organizations and therefore they try to share only the general information as much as possible. Therefore, the process of data mining is vital as it this technique has the ability to segregate the private information f rom the general one and then the companies can store the personal information in their core database so that these information are not leaked (Agarwal Dhar 2014). There are numerous reasons why the process of data mining is significant. With the advent of time, the benefits of data mining are understood by the organizations. Zaki et al., (2014) describes that with the use of this system, the confidential matters can be erased from the marketing suggestions and then the data permits the role of information sharing. The process of data mining take place in collaboration with the contemporary firm tries to exploit information about the desires that are demanded by the consumers. Data mining have mainly been used for the purpose of national security, and tracking of unscrupulous activities. However, recently the organizations have started using this method as it aids in discovering the products and services that are faulty. Larose (2014) even explains that the process data mining is influential for undertaking any researches and this technique helps the firms in understanding the expectations of the consumers from the organizations so that the com panies can live up to the expectations of the customers and change their strategies to satisfy them. The data mining technique is vital for the purpose of estimating the consumer patterns that will be available in the future and therefore the firms can initiate decisions that are knowledge based (Silverman 2016) . The process of data mining helps in answering the questions that arises in the minds of the companies and thereby rectifying the available issues. Data mining equipments buff up data bases for the hidden patterns and reveal the relevant information that may be overlooked by the researchers while completing their research (Miles et al., 2013). The mechanism of data mining consists of four aspects namely cite the data into the granary system; manage the database, examination of the data and accessibility of the information to the business researchers. Therefore, it can be said that data mining is a vital tool for statistical analysis. Explanation and Identification of Ethical Implication The investigation of the data mining ethics is important before the research starts. The ethical codes that are prepared by the organization regarding the ethical implication is based on the community and the culture that is prevalent in the concerned country. The ethical standards become the beliefs of the society and an idea about what is right and wrong can be determined (Ritchie et al., 2013). The ethical and unethical aspects are then properly understood by the firms with ease. The aspect of culture plays a vital role for the construction of the ethics that can be implemented by the organizations. Ott Longnecker (2015) describes ethics as the set of values that builds the behaviour of the individuals and the firms. One of the most significant ethical responsibilities of a company involves the looking after the sentiments of the customers and rectifying the discrepancies that are discovered in the obtained data. The implementation of ethics creates a strong bonding between the stakeholder and the company. The use of these codes creates a positive impact on the mind of the management if the firm (McKenzie et al., 2016). A harmonic work culture leads to better output from the firm. The ethical codes are created in order to satisfy the anxiety of the consumers regarding the originality of the ethics that are introduced by the management for undertaking decisions and therefore reveal that the organization is concerned about safeguarding the personal information and thereby gaining customer loyalty (Neuman 2016). The organization even concentrates on the fact of analyzing the ethical codes to construct data miner ethics. The implication of ethics leads to the constructions of strategies that have better confidence from the viewpoint of the data miners. The implication of ethics discovers the truthfulness of the data as the availability of any fraudulent information can injure the consumers lifestyle (Salazar et al., 2015). The information that are gathered by the industries are essential to be true and fair and thereby effective decisions can be taken by the management so that effective and comprehensive services can be given out by the firm according to the desires of the consumers (Garner Scott 2013). With respect to the accessibility of the data, it is seen that ethics play a vital role as the word of ethics helps preserving the information about the consumers (Bazeley 2013). The consumers are reluctant about sharing their information to others except the ones they share. The consumers share their information with the faith that their data will not be leaked to others for any fraudulent activities (Lewis 2015). The ethical implication within the firm restricts these activities as it creates an obligation to the employees and the management to safeguard the information of the consumers from being leaked out. Therefore the employees safeguard the information and the information can only used by the researchers and no else can access the central database (Carrington et al., 2014). Therefore the use of ethical implication leads to confidence among the consumers and they gain the assurance to share their original information to the organization, which in turn will give the firms with original results that can be used by the firm to obtain the accurate result for decision making. Conclusion The analysis of the paper reveals that data analysis and data mining is an important tool for the researchers in order to give out the best results that can improve the performance of the firm and can even up lift the life if the consumers. The role of data mining is discussed thereby understanding the need for data mining in modern companies. The next section deals with the ethical implications regarding the gathering, exploiting and storing the data as the use of ethics creates a good relationship among the consumers and the organizations and gains confidence among the consumers that their information is safe thereby influencing them to reveal the correct information that leads to appropriate results from the firms that would help them in decision making. Reference List Agarwal, R., Dhar, V. (2014). EditorialBig data, data science, and analytics: The opportunity and challenge for IS research. Aggarwal, C. C., Reddy, C. K. (Eds.). (2013).Data clustering: algorithms and applications. Chapman and Hall/CRC. Bazeley, P. (2013).Qualitative data analysis: Practical strategies. Sage. Carrington, M. J., Neville, B. A., Whitwell, G. J. (2014). Lost in translation: Exploring the ethical consumer intentionbehavior gap.Journal of Business Research,67(1), 2759-2767. Gandomi, A., Haider, M. (2015). Beyond the hype: Big data concepts, methods, and analytics.International Journal of Information Management,35(2), 137-144. Garner, R., Scott, G. M. (2013).Doing qualitative research: designs, methods, and techniques. Pearson Education. Larose, D. T. (2014).Discovering knowledge in data: an introduction to data mining. John Wiley Sons. Lewis, S. (2015). Qualitative inquiry and research design: Choosing among five approaches.Health promotion practice, 1524839915580941. Lin, T. Y., Yao, Y. Y., Zadeh, L. A. (Eds.). (2013).Data mining, rough sets and granular computing(Vol. 95). Physica. McKenzie, J. F., Neiger, B. L., Thackeray, R. (2016).Planning, implementing evaluating health promotion programs: A primer. Pearson. Miles, M. B., Huberman, A. M., Saldana, J. (2013).Qualitative data analysis. Sage. Neuman, W. L. (2016).Understanding research. Pearson. Ott, R. L., Longnecker, M. T. (2015).An introduction to statistical methods and data analysis. Nelson Education. Ritchie, J., Lewis, J., Nicholls, C. M., Ormston, R. (Eds.). (2013).Qualitative research practice: A guide for social science students and researchers. Sage. Roiger, R. J. (2017).Data mining: A tutorial-based primer. CRC Press. Salazar, L. F., Crosby, R. A., DiClemente, R. J. (2015).Research methods in health promotion. John Wiley Sons. Silverman, D. (Ed.). (2016).Qualitative research. Sage. Zaki, M. J., MeiraJr, W., Meira, W. (2014).Data mining and analysis: fundamental concepts and algorithms. Cambridge University Press.

Wednesday, December 4, 2019

Lack Of Confidence And Knowledge In Handover With Other Nurses

Question: Prepare a report on Lack of confidence and knowledge in handover with other nurses.Highlights all the points given below: The nature of the practical learning need what did you do? Critical analysis and reflection of your practical learning need what did it consist of? Outcome of the learning need how did the learning relate to your work? Does The Intricacy of The Topic Intimidate You? Tame Your Fear with Unmatched Assignment Help Services from Professional Writers. Answer: INTRODUCTION The role of proper handover and communication in patient safety cannot be denied which has been reported both by research scholars and World Health Organisation (WHO). Recent reviews from different developed countrys suggest handover issues still haunts patient safety costing health care department and common mass both cost and life (Hesselink et al, 2012). The competence, confidence and knowledge of handover differ from person to person which is reflected from uneven pattern of effects of poor handover in a particular region. Handover failure can be attributed to many factors, but the most common factors which lead to failure are poor communication between nurses or professional groups and poor handover practices in between nurses during shift changes. Current real time evidence based studies suggest, a multi-disciplinary approach is required in order to establish an effective handover strategy and continuation of care within different professionals in health care industry (Chabboye r, McMurray and Walis, 2010). An effective handover protocol must encompass information passing to patients, carers to ensure their participation in decision making process. The importance of interpersonal skills and communication in nursing handover is inevitable. These two skills have also been included in nursing curriculum outcome as per NMC code of conduct (Nursing and Midwifery Council, 2011). This essay deals with a learning need which I have experienced during my clinical placement in context of handover and lack of knowledge and confidence both. The essay will be written as a first person as a reflective piece of an article. As per PREP guidelines, the essay is divided into three parts. The first part will deal with the practical learning need identified and its importance. The second part deals with its critical analysis. The third part deals with the correlation between identified practical learning need and my work. As per NMC professional code of conduct the reflective essay will keep the name of persons confidential. The scenarios will be discussed in terms of pseudo names. In the present assignment I will be reflecting upon my first handover as a student nurse and loopholes identified as practical learning need. The reflective essay will be written as per Jhons reflective model. The rationale of using this reflective model is it motivates the practioner's to make use of cues from reflection of experience and utilising it for work improvement. The advantage of such a model is provides a platform to revisit your past action and reflect in order to learn from actions compared against established research based evidences. This type of reflective model will help in carrying out a formal assessment of student nurse. CONTEXT DESCRIPTION OF THE EXPERIENCE During my final year, I was allocated to a clinical placement working in the elderly ward. I was working with my mentor under supervision, thus had to manage everything on my own with full responsibility and accountability for whatever I do. I was assigned to one patient, a 75 year old lady suffering from Alzheimer disease along with mobility difficulties. She was also undergoing treatment for diabetes. That day was overwhelming as I was having some issues constantly visiting the ward managers chamber. I was originally prepared for my shift however when it was time for handover I realised that I was deprived of time with only 15 minutes left of my shift. This led me to rush finishing my tasks for the day including: going through the bed chart, noting down date of birth, date of admission, age and measured viral status. My urgency to finish caused me to make mistakes such as not noting down the medications and interventions currently going on. Realising this mistake made me frustrated with myself. My colleagues helped me in making the handover and the ward head nurse helped in cross checking it to see whether anything has been missed or not. She pin-pointed certain points to be written as far as current symptoms are concerned. Although, the hand over was successful, it didnt go under my full supervision. I felt bad at my inability to handle such situations. Although, the staff consoled me and understood the situation through which I was going through, but this cant be granted at the cost of patient life. FEELINGS /REFLECTION The above incident I found as a practical need although looks common, but the chances of miss-communication and error is high. So I immediately started searching for nursing journals, and articles which suggest how to go for an effective handover.I collected all recent articles from Google database, MedLine, PubMed and CINHAL database. I categorised them as per my need. Post categorisation, I made notes of handover protocols recommended, skills required for handover and how to perform better in pressurised situation. As per the articles and journals, I noted down all those information which I need to share with my colleague who will be taking over charge from me. I also made some notes on exactly what to make her understand in which aspects. Additionally, I feel that I dont have enough confidence with qualified nurses in handovers. I was aware that I prevent myself from asking questions about the patient during the handover. This limits me to extend my knowledge and stop me from providing high quality care and therapeutic relationship towards the patients.Henderson, Cooke, Creedy and Walker (2012) suggest that by questioning practices I will encourage myself to explore evidence around different patient management strategies(O'Connell Penney, 2001). I feel that the management in the hospital is not well organized. I had to face issues while visiting the chamber of the ward manager. This took lot of time. I had no time to prepare the handover (Manias Street, 2000). Although I was prepared for the handover, but ultimately I had no time to prepare the handover. I had to depend on my colleagues. The handover had to be prepared correctly (Sexton et al., 2004). I have to be focussed in my work. The medications and the interventions are the most important part for the recovery of a patient. If there is any kind of mistake in the intervention or medication then entire treatment will go wrong. EVALUATION /INFLUENCING FACTORS But slowly, I realised it is not bad to have a note get prepared prior to handover; at the same time it seemed to be time consuming. In an environment like health care sector being a nurse or a student nurse, I cannot afford much time for this. Also, I was getting heavily used to it which was in real making my progress very slow. So I decided to reduce the note to such points which are of utmost importance. According to the research, note taking during a verbal handover significantly improved the amount of information retained (Bhabra, Mackeith, Monteiro and Pothier, 2007).If the situation occurs where I miss information from the handover; I would go through patient folders and note down the information that I misheard. I took it as a lead, and once gave a handover without any note. I followed patient file as a guide. Although, I was very nervous due to the amount of accountability but it gave me an immense pleasure as well as confidence to go for my next handover without any note pr eparation. Also, my self-consciousness was bit low after that incident, but with such a practice it was improved a lot and my communication skills are also enhanced with my colleagues. No more I felt low in self-esteem, due to my inability. The experience helped me to gain self confidence. I was able to fasten my process of writing the handover (Currie, 2002). This helped me to reduce the time to a considerable extent. It also helped me to gain information about the patient. Taking notes helped me to keep a track of the necessary information about the patient. I could reduce my mistakes to a considerable extent. The patient file provides detailed information about the patient. I could easily add new information about the patient in the hardcover. This helped be perform my job in a better way. ANALYSIS/COULD I HAVE DEALT IT IN A BETTER WAY Nursing handover is defined as oral communication with the person who is taking charge in context of patient health status and interventions. Although, many scholars argue for a written context also, still the most accepted one is the oral communication. As communication is the key to successful caring relationship towards the patient and effective team work(CNO 2012). The central theme of any handover is the patient safety which has been supported constantly by scholars from years. The reflective model proposer Jhon has also defined handover as an aesthetic value added by a nurse by briefing colleague about patient health(Jhon, 2013). In my situation, I was going very theoretically rather I will rate myself as a classroom student. I was trying to remember in a mechanical way, about patient information as if it is in my course curriculum. I felt happy that my colleagues helped me to make that handover successful, at the same time I was feeling very embarrassed. Being a student nurse working at level 6, I was supposed to do it I rather guide others. I was thinking what others will be thinking about me, that I am incapable of handling such a small incident and what I will be doing in pressurized situation. It clearly indicated two things, firstly I was lacking the required knowledge for a successful handover secondly, I was deeply lacking in knowledge. Research suggests, when student nurse are placed in clinical situation they tend to face issues due to lack of practical knowledge and anxiety developed due to self-consciousness(Mellinclavage, 2011). I think this was the major reason of my failure. Research articles indicated observation can help in improving the handover skills(Gordon and Findley, 2011). Whatever knowledge I have accumulated with regard to handover, it was through observing my seniors and staff colleagues. But, currently the SBAR tool is made which has included different skills and requirements to make handover to be effectivefor students or qual ified nurses as this will shape them to be eligible and ready for clinical placement. I was lacking in knowledge of handover which should not have occurred if I would have given proper attention towards my curriculum(Wilson, 2011). Although, research suggest there is a huge gap between theory and practical in context of nursing where students fail to implement theoretical knowledge in a practical situation. I assume this is one of the factors which also led to such an incident. While searching internet database, I found OSSIE guidelines for clinical handover published by Australian Commission for Safety and Quality in healthcare (2010) (Manser and Foster, 2011). It was a wonderful guideline, which has not only explained how a handover process should be, but also has different sections on how handover guidelines developed based upon evidence based studies. I felt bad for not searching for this type of literature during my studies, which I think would have helped me to face such situation as this guideline provides direction on how to enhance handover by following a series of manageable acivities. The strategy I followed has also been proposed by certain scholars and to my surprise, contemporary studies strongly recommend such handover practice. Research suggest written handover can act as helping guide for those nurses and other allied staffs who have been managed service and less knowledge about the settings(Welsh, Flanagan, Ebright, 2010). At the same time, it reduces the time of reporting. With this knowledge, I continued my job and continued handovers in my ward. I was happy, that my approach towards handover in a written format was not odd and research has shown its advantages too. The staff colleagues gave me good support and said they also have faced same issues during their student time. This gave me good amount of self-confidence that I can also attain such expertise only by improving my knowledge and implicating it in my routine practice. LEARNING With regard to personal learning experience, it was a valuable learning experience. As far as pre-registered student nurse is concerned they are not expected to know everything of a clinical situation. I am happy, that I have identified my practical need much ahead of my final placement as a registered nurse. If this incident would have occurred during my professional career, it would have affected me much from professional as well as personal point of view. I was strongly supported by colleagues, mentor and my friends also. This was another factor which helped me in overcoming fear, anxiety and developed my skills. Research shows support of senior staffs enhances the handover skills and only through their support the newly registered nurse can gain knowledge and perform better (Kerr et al, 2011). Another important factor which will help students like me to develop expected nursing skills is effective communication. Communicating with staff nurses with regard to your problems can hel p in solving those problems with ease(Jones and Burgeois, 2010). As I saw, regularly working with other staff nurse and asking doubts slowly reduced my dependency upon notes. Bi-directional communication has also been suggested as a tool for development of nursing skills(Drach and Shilman, 2015). The failure in carrying out a handover resulted in valuable feedback from my team and my staff nurses. Research suggests, when student nurses are given valuable feedback on their work in a positive way, the chances of error reduces. Feedback also helps student nurses to assess their knowledge and skills, improvise upon their loopholes and march towards perfection (Henderson et al, 2012). Similarly, during my handover I was so disturbed I have uttered patient name and age in a loud voice to my staff nurse, which I was not supposed to which breached patient confidentiality. This should have been done by bed side where I would have explained the same issue with much ease without disturbing oth ers. From my experience, I learned to behave in a hospital. I had to speak in a polite tone. The patients suffer from anxiety in a diseased condition. Any kind of loud noise can adversely affect the patients. This physical ailment of the patients can increase. During a diseased condition, the self confidence of the patient is very low(Parsons, Fosbinder, Murray Dwore, 1998). Thus any kind of remark which is not favourable for the patient can further reduce the confidence of the patients. I learnt this from my experience. I learnt that it is not favourable to speak about the details of the patients in front of everyone. This would violate the confidential information about the patient. My experience taught me to manage time effectively. Time management is an important aspect to be learnt by a nurse. I learnt from my experience that the handover contains the most important information about the patients. If I fail to put any kind of the information about the patient especially information about the medication and intervention then it can result in any kind of wrong treatment. I have to be very careful while preparing the handover. I learnt from my experience that a nurse has to be very patient towards the patients and colleagues. Many complexities might arise in the career of nursing. Thus patience is utmost important to overcome the complexities. Another thing which I learnt from my experience is that a nurse should have clear idea about the tasks to be performed. Any kind of doubt can result in wrong treatment. The nurse should not take any decisions based on assumptions. As assumptions can lead to big mistakes. The experience also taught me that a nurse must have a mental inventory of the environment in which she is working. This will help to reduce time as well as provide independence to the nurse in his work. CONCLUSION In over all, this was a great learning experience and important too. Nursing handovers are an important part of nursing and health care industry as it deals with patient safety. To have a good clinical handover skill, one need to understand the importance of handover as well as how handover process should be done. It is not feasible to perform effective handovers by theoretical knowledge. Together with practical knowledge, supports from senior staffs, and from administration of setting a good handover protocol can be developed which will help new comers. REFERENCES Bhabra, G., Mackeith, S., Monteiro, P., Pothier, D. D. 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